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Tech Q&A: The sights, sounds of bad power supply

QUESTION: I think I may have a bad power supply unit on my Dell PC. But, so I can be sure, what are the symptoms of a bad power supply?

_Brett Smith, Plymouth, Minn.

ANSWER: Fortunately, there are plenty of warning signs of an impending failure in your PC’s power supply, which converts alternating current from a wall outlet into direct current that your PC can use.

But remember, a bad power supply should be replaced, not repaired. Some electronic components inside can store a big enough electrical charge to be dangerous.

Some signs of power supply failure are obvious: cracking and popping noises when you start the PC, a spark or smoke in the power supply itself, or the smell of burning electronic components.

Other signs are more subtle: When you turn on your PC, you should be able to hear the cooling fan start to run and the hard disk start to spin. If those things don’t happen, the power supply may be going bad.

Other telltale signs that indicate the PC is getting only intermittent power:

_The PC doesn’t start up properly, or abruptly reboots while in use.

_You receive error messages about the PC’s memory.

_The hard drive makes clicking, humming or beeping noises.

Q: I recently switched from Verizon to Cox Communications for home Internet service. Since then, I have been getting 50 to 60 spam emails per day.

What happened, and how do I stop it, short of changing my email address?

_Jim Holladay, Sahuarita, Ariz.

A: You need to change the settings on the Cox Communications spam filter, which comes from a company called SpamBlocker.

The filter scans incoming email before it reaches you; the settings you use determine how thoroughly it blocks spam.

You can choose to automatically delete incoming spam, which runs the risk that you might lose something that’s not really spam. You can also have spam forwarded to the SpamBlocker folder in your Cox email, but you’d need to check it often because that folder is emptied automatically after 21 days. Or you can have the incoming spam labeled “spam” and sent on to your inbox, where it will stay until you choose to do something with it. For details, see http://www.tinyurl.com/87c6hu2.

Cox also offers tips on how to minimize the amount of spam you receive, at http://tinyurl.com/85xk575. Their tips include the sound advice that you should never click “unsubscribe” on a spam email in the belief you’ll be taken off a mailing list. That just proves that your email address works and guarantees you’ll receive even more spam.

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ABOUT THE WRITER

Steve Alexander covers technology for the Minneapolis Star Tribune. Readers may write to him at Tech QA, 425 Portland Ave. S., Minneapolis, Minn. 55488-0002; email: steve.j.alexander@gmail.com. Please include a full name, city and phone number.

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(c)2012 the Star Tribune (Minneapolis)

Visit the Star Tribune (Minneapolis) at www.startribune.com

Distributed by MCT Information Services

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